The short of of the long is this, I switched my server last week to dreamhost after hearing so many good things about their services. I have a few colleagues who are on their systems who raved about them, and well, i was drawn into it. So… made my payment, switched my dns, let it all propagate through, woke up next morning to find out that dreamhosts main file server has been down for over 1 week and because of this my website, email, and ftp were now all down too.
I understand downed systems are somewhat common place in this industry and inevitable, and I have been down this path many of times before. What surprises me, though, is that I ended up getting sold a service which was already down… They sold me a server that was crashed, down, broken, ruined. Ok, well again these things happen… so fix it, right?
Well thats where this all becomes a much more infuriating issue. It has been 1 week, the service is still down, and i have not heard back from anyone at Google nor Dreamhost, no refund, no support, no response, no service.
you can watch the events unfold here
For those of you looking to move to dreamhost I strongly suggest against it.
Hi! I was surfing and found your blog post… nice! I love your blog.
Cheers! Sandra. R.